Contact information
At PrimeCrates, we are committed to providing reliable customer support and ensuring a smooth shopping experience for all our customers. If you have any questions, concerns, or need assistance with your order, our support team is here to help.
📧 Customer Support
For general inquiries, order support, or product-related questions, please contact us عبر البريد الإلكتروني:
Email: chrismanjwilliam@gmail.com
We aim to respond to all inquiries within 24 hours during business days.
📱 Phone Support
You can also reach our customer service team by phone:
Phone: +1 561-629-1487
Our phone support is available during business hours for urgent matters and real-time assistance.
📍 Business Address
PrimeCrates
6426 County Line Rd
Lakeland, FL 33811
United States
This is our registered business address used for customer correspondence and returns.
🕒 Business Hours
Our support team is available:
- Monday – Friday: 9:00 AM – 6:00 PM (EST)
- Saturday: 10:00 AM – 4:00 PM (EST)
- Sunday: Closed
📦 Order & Return Support
For questions regarding:
- Order status
- Tracking information
- Returns and refunds
Please include your order number in your message to help us assist you faster.
🤝 Commitment to Customers
At PrimeCrates, we prioritize customer satisfaction and transparency. Our team is dedicated to resolving any issues promptly and professionally.