Privacy policy

At PrimeCrates, we value your privacy and are committed to protecting your personal information through transparent and responsible data practices. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device

Additionally, as you browse the Site, we collect information about:

  • Individual web pages viewed
  • Products viewed
  • Referring websites or search terms
  • Interaction behavior

When you make a purchase, we collect:

  • Name
  • Billing address
  • Shipping address
  • Payment details (processed securely via third-party providers)
  • Email address
  • Phone number

2. How We Use Your Personal Information

We use the information collected to:

  • Fulfill and manage orders
  • Process payments securely
  • Arrange shipping and delivery
  • Provide order confirmations and tracking updates
  • Communicate with customers
  • Screen orders for fraud or risk
  • Improve website functionality and customer experience
  • Send promotional offers (only if opted-in)

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate our business, including:

  • Payment gateways
  • Shipping carriers
  • Analytics providers

We may also share your information to comply with applicable laws or respond to lawful requests.

We do not sell your personal information.

4. Data Retention

We retain your information for our records unless and until you request deletion.

5. Data Security

We implement strict security measures including encryption, secure servers, and restricted access to protect your personal data.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent

7. Changes

We may update this policy periodically. Changes will be posted on this page.

8. Contact

PrimeCrates
Email: chrismanjwilliam@gmail.com
Phone: +1 561-629-1487
Address: 6426 County Line Rd, Lakeland, FL 33811, United States