Refund policy

We aim to ensure a fair and transparent return experience.

1. Return Window

Customers may request returns within 30 days of delivery.

2. Conditions for Returns

To be eligible:

• Item must be unused
• Must be in original condition and packaging
• Must include proof of purchase

3. Non-Returnable Items

Due to the nature of collectible cards:

• Opened packs are strictly non-refundable
• Items that show signs of use are not eligible
• Items damaged by customer misuse are excluded

4. Return Process

To initiate a return:

• Contact our support team
• Provide order number and reason
• Follow return instructions provided

5. Return Shipping

We offer free returns within the United States.

6. Refund Process

After inspection:

• Approved refunds are issued within 5–7 business days
• Refunds are returned to the original payment method

7. Damaged or Incorrect Orders

Report within 48 hours of delivery for resolution.